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Refund Policy

We are committed to resolving genuine issues fairly and transparently. Please read our refund terms below.

Last updated: 2025  ·  Headnode Solutions Private Limited

This Refund Policy outlines the terms under which refunds are processed by Headnode Solutions Private Limited ("Company", "we", "our", "us").

1
No Return / Replacement / Exchange
  • We do not offer returns, replacements, or exchanges on any products.
  • Customers are requested to review product details carefully before placing an order.
2
Eligibility for Refund

Refunds are applicable only under the following conditions:

  • Product received is damaged
  • Product received is defective
  • Incorrect product delivered
3
Refund Request
Customers must raise a refund request within 1–2 days of receiving the product. Requests raised beyond this period may not be considered.
4
Verification Process
  • All refund requests are subject to verification by our team.
  • Customers may be required to provide proof such as images or videos of the product.
5
Refund Processing

Once the request is verified and approved, the refund will be credited to the original payment method used during the purchase.

1–2
Days to raise request
✓
Team verification
5–10
Working days to process
6
Non-Eligible Cases

Refunds will not be processed in the following situations:

  • Change of mind after purchase
  • Incorrect product selection by the customer
  • Requests raised after the allowed timeframe
  • Products that have been used, altered, or damaged by the customer
7
Contact Us

For any refund-related queries, please reach out to us:

Email
info@headnodesolution.com
Phone
+91 6290375640
Address
201, 177 Bangur Avenue, Kolkata – 700055

Your one-stop destination for premium sports and fitness equipment. Quality products at unbeatable prices.

1st Floor Room No 201, 177, Bangur Avenue Block-C, Kolkata-7000555.

info@headnodesolution.com

+91 6290375640

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